FAI Prints Privacy Policy

Last updated: September 3, 2026

FAI Prints operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the “Services”).

FAI Prints is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, make a purchase, or otherwise communicate with us.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understand the practices described in this policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect or process information such as:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment and transaction information
• Account information and preferences
• Products viewed, added to cart, purchased, returned, exchanged, or canceled
• Communications you send to us
• Device, browser, IP address, and network information
• Information about how you use and navigate our website

We may also collect information automatically through cookies and similar technologies.

How We Collect Personal Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, or otherwise provide information
• Automatically when you use our website or Services
• From Shopify and other service providers that help us operate our business
• From business partners or other third parties where permitted by law

How We Use Personal Information

We may use your personal information to:

Provide and Improve Our Services

We use personal information to:

• Process orders and payments
• Arrange fulfillment and shipping
• Communicate order updates
• Provide customer support
• Handle eligible order issues, refunds, replacements, or other transactions
• Manage customer accounts
• Remember preferences
• Improve our products, website, and customer experience

Marketing and Advertising

Where permitted by law, we may use personal information to:

• Send marketing or promotional communications
• Show advertisements for products or services
• Provide personalized product recommendations

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages.

Security and Fraud Prevention

We may use personal information to:

• Protect customer accounts
• Detect and prevent fraud or unauthorized activity
• Maintain the security of our website and Services
• Investigate suspected violations of our policies

Communications

We use personal information to respond to questions, provide customer support, and communicate with you regarding orders or other matters related to our Services.

Legal Obligations

We may use or disclose personal information where reasonably necessary to:

• Comply with applicable laws or legal processes
• Respond to lawful government requests
• Protect our rights or the rights of others
• Investigate violations of our terms or policies

How We Share Personal Information

We may share personal information with service providers and third parties when necessary to operate our business.

These may include:

• Shopify
• Payment processors
• Fulfillment and production partners
• Shipping carriers
• Technology and cloud service providers
• Analytics providers
• Customer support providers
• Marketing and advertising partners

These parties may process information only as necessary to perform services for us or as otherwise permitted by applicable law.

We may also disclose information when:

• You request or authorize us to do so
• Required by law
• Necessary to protect our business, customers, or others
• Related to a business transaction such as a merger, acquisition, restructuring, or sale of assets

Relationship With Shopify

Our store is hosted by Shopify.

Shopify collects and processes certain personal information about your access to and use of our Services in order to provide and improve the ecommerce services used by FAI Prints.

Information submitted through our store may be processed by Shopify and other service providers located in countries different from your own.

To learn more about Shopify’s privacy practices, please review Shopify’s Consumer Privacy Policy and privacy resources.

Fulfillment and Shipping Partners

Because FAI Prints uses third-party production and fulfillment services, certain information necessary to complete your order may be shared with fulfillment providers and shipping carriers.

This may include information such as:

• Your name
• Shipping address
• Contact information
• Order details

This information is shared only as needed to manufacture, fulfill, and deliver your order.

Third-Party Websites and Links

Our website may contain links to third-party websites or services.

FAI Prints is not responsible for the privacy, security, accuracy, or practices of websites that we do not own or control.

We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our Services are not intended for children to use independently, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review the matter and take appropriate action.

Security and Retention

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure.

We retain personal information for as long as reasonably necessary to:

• Provide our Services
• Complete transactions
• Maintain business records
• Resolve disputes
• Prevent fraud
• Comply with legal obligations
• Enforce our agreements and policies

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you
• Request deletion of certain personal information
• Request correction of inaccurate information
• Request a copy of certain personal information
• Opt out of certain types of targeted advertising, sharing, or sale where applicable
• Withdraw certain marketing preferences

These rights are subject to applicable law and may not apply in every circumstance.

We may need to verify your identity before completing certain privacy requests.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

Depending on eligibility and applicable law, these may include rights to:

• Know what personal information is collected
• Request deletion
• Request correction
• Request access to certain information
• Opt out of certain sharing or targeted advertising activities

Requests may be submitted using the contact information provided below or through privacy tools made available on our website.

Managing Communication Preferences

You may unsubscribe from promotional emails at any time by selecting the unsubscribe option included in our marketing communications.

Even if you unsubscribe from promotional messages, we may still send transactional or service-related communications concerning your orders or account.

Complaints

If you have questions or concerns regarding how we handle personal information, please contact us using the information below.

Depending on where you live, you may also have the right to contact an appropriate privacy or data protection authority.

International Data Transfers

Your personal information may be transferred, stored, or processed outside the country in which you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our business practices
• Changes to our Services
• Operational requirements
• Legal or regulatory requirements

When we update this policy, we will revise the “Last updated” date and provide any additional notice required by applicable law.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise privacy rights available to you, please contact:

FAI Prints
Email: admin@faiprints.com

We will review and respond to privacy-related requests in accordance with applicable law.